Protect Home Shield Privacy Policy

At Protect Home Shield, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us while using our products and services. By using Protect Home Shield's website, devices, or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of personal information depending on how you interact with our products and services. The types of information we may collect include:

• Personal Identification Information: When you create an account, sign up for services, or interact with our customer support team, we may collect your name, email address, phone number, mailing address, and payment information.

• Device and Service Usage Data: We may collect technical data such as IP addresses, device type, operating system, browser type, location information, and usage statistics (e.g., your interactions with our devices, app usage patterns, system performance data).

• Communication Data: If you contact us for customer support or via email, chat, or phone, we may record and store the details of those communications for future reference and service improvement.

• Financial Information: When you subscribe to our services, we may collect payment details such as credit card numbers or bank account information to process your payments.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our products and services. Specifically, we may use your information for the following purposes:

• To Provide Services: We use your personal information to process transactions, manage your account, and provide home protection services.

• Customer Support: We use your contact details to respond to inquiries, resolve issues, and provide technical support.

• Service Improvement: We may use usage data to monitor the performance of our products and services and make necessary improvements.

• Marketing Communications: With your consent, we may send you promotional emails, newsletters, and offers related to Protect Home Shield products and services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or adjusting your preferences in your account settings.

• Legal Compliance: We may use your information as required by law, regulation, or legal process, or if we believe such action is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

3. How We Protect Your Information

Protect Home Shield takes the security of your personal information seriously. We implement a variety of physical, technical, and administrative safeguards to help protect your data from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure.

However, no method of data transmission or storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security. If you believe your account or personal information has been compromised, please contact us immediately.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party partners or service providers to perform certain functions necessary for our business operations, such as:

• Payment Processing: We share your payment details with third-party payment processors to process your payments.

• Service Providers: We may share data with service providers who assist us in delivering our products and services, such as customer support or data hosting.

• Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process or to protect our rights, property, or safety, as well as that of our customers.

Any third-party service providers with whom we share information are contractually required to handle your information securely and only use it as necessary to perform their services.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and through our services. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

• Cookies for Analytics and Personalization: We use cookies to analyze website traffic, track user activity, and personalize your experience on our site.

• Third-Party Cookies: We may allow third-party advertising networks to place cookies on your device for targeted advertising. These third parties may use the information they collect to deliver relevant ads across websites.

You can control cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of our website and services.

6. Your Rights and Choices

As a user of Protect Home Shield, you have certain rights regarding your personal information:

• Access and Update Your Information: You have the right to access, correct, or update the personal information we hold about you. You can update your account details by logging into your account or contacting customer support.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe link in the email or updating your preferences in your account settings.

• Data Deletion: You can request the deletion of your account or personal information by contacting customer support. Please note that we may retain certain data for legal or business purposes as required by law.

• Data Portability: You may request a copy of the personal information we hold about you in a machine-readable format.

To exercise any of these rights, please contact us at the details provided below.

7. Children’s Privacy

Protect Home Shield does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information as quickly as possible. If you believe that a child has provided us with personal information, please contact us immediately.

8. International Transfers

Protect Home Shield operates globally, and your personal information may be transferred to and processed in countries outside of your home country, including the United States. By using our services, you consent to the transfer of your data to these locations. We will take appropriate measures to ensure that your information is handled securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. If we make significant changes, we will notify you via email or through our website.

By continuing to use Protect Home Shield products and services after any changes to this Privacy Policy, you agree to the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Protect Home Shield
Email: support@protecthshield.com
Phone: 844.595.6374
Address: [Insert Address]